1. Who we are
Albarkat Welfare Trust ("we", "us", "our") is the data controller for personal information collected through this website and our charitable activities.
Registered Charity No. 1126870, England and Wales. Contact: contact@albwt.org
2. What data we collect
We may collect the following types of personal data:
- Identity data: full name
- Contact data: email address, telephone number, postal address
- Date of birth: collected for raffle entries to verify age (18+)
- Financial data: payment information (processed securely by our payment processor; we do not store card numbers)
- Communications data: messages and correspondence you send us
- Technical data: IP address, browser type, and website usage data via cookies
3. How we use your data
We use your personal data to:
- Process and administer raffle entries, including verifying age eligibility
- Process donations and claim Gift Aid where applicable
- Respond to enquiries and complaints
- Send you information about our work and fundraising activities (with your consent)
- Comply with legal and regulatory obligations
- Improve this website and our services
4. Legal basis for processing
We process your personal data on the following legal bases:
- Contract: to fulfil our obligations when you enter a raffle or make a donation
- Legal obligation: to comply with charity law, gambling legislation, and HMRC requirements
- Legitimate interests: to operate our charity and improve our services
- Consent: for marketing communications, which you may withdraw at any time
5. Data retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Raffle entry data is retained for at least 7 years in accordance with the Gambling Commission's record-keeping requirements. Donation records are retained for at least 7 years for Gift Aid purposes.
6. Your rights
Under UK GDPR, you have the following rights:
- Access: to request a copy of the personal data we hold about you
- Erasure: to request deletion of your personal data, subject to legal obligations
- Portability: to receive your data in a structured, machine-readable format
- Objection: to object to processing based on legitimate interests
- Rectification: to have inaccurate data corrected
- Restriction: to request restriction of processing in certain circumstances
To exercise any of these rights, contact us at contact@albwt.org. We will respond within one month.
8. Third party processors
We may share your data with trusted third-party processors who assist us in operating our website, processing payments, or delivering services — for example, our payment gateway provider and website hosting provider. These parties are contractually required to handle your data securely and only in accordance with our instructions.
We do not sell your personal data to any third parties.
9. How to contact us / complaints
If you have questions about this Privacy Policy or how we handle your personal data, contact us at contact@albwt.org.
If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:
ico.org.uk